Your privacy
Your privacy is
important to us. This notice (privacy notice) applies to personal information
we collect from you when you use this site. If you’re an HSBC customer, or
otherwise have a relationship with us, we may also have provided you with a
separate privacy notice setting out how we use your personal information, which
will also apply. You can also find that privacy notice by visiting the website
for the product or services we provide you (for example, www.hsbc.co.uk in the
UK or www.hsbc.com.hk in
Hong Kong) or by contacting your customer service team.
Some of the links
on this website may lead to HSBC or non-HSBC websites with their own privacy
notices, which may be different to this notice, and you should read those
notices carefully.
For the purposes
of this privacy notice, the data controller is HSBC Global Services UK with its
address at 8 Canada Square, London E14 5HQ, UK. We’ve also set out contact
details towards the end of this notice.
Information we
may collect from you
When you submit a
sponsorship proposal, we may collect and process the following information
about you:
We may also ask
you for information if you experience problems when using this site. We may
also ask you to complete surveys for research purposes, although you don’t have
to respond to these.
If we have an
existing relationship with you, and we are able to identify you from
information obtained or provided by your use of the site, we may associate
those sets of information, for example to enable us to respond to a query you
have submitted.
How we use
your information
We’ll only use
your information where we have your consent or we have another lawful reason
for using it. Unless we say otherwise below, we’ll use your personal
information on the basis that it’s within our legitimate interests in operating
and maintaining the site, and providing you with site functionality and related
services. We may use information provided or obtained via this site to:
We also use
information to meet our compliance obligations, to comply with other laws and
regulations and to share with regulators and other authorities that HSBC Group
companies are subject to. This may include using it to help detect or prevent
crime (including terrorism financing, money laundering and other financial
crimes). We’ll only do this on the basis that it’s needed to comply with a
legal obligation, it’s in our legitimate interests and that of others or to
prevent or detect unlawful acts.
Who we’ll
share your information with
We may share your
information in order to process your application or provide you with products
or services you’ve requested (for example, if they’re not provided by the HSBC
entity operating this site), if we have a legitimate interest in doing so (for
example, to manage risk, verify your identity, to combat fraud, abuse of our site
or services), or where you’ve agreed to us doing so.
We may share your
information with others including: other HSBC Group companies and any of our
service providers; anyone else whose products and services you’ve requested;
anyone who we’re under an obligation to disclose information to or where it’s
in the public interest (for example to prevent or detect fraud, abuse of our
site or services).
IP addresses
We may collect
information about your computer (or mobile device), including where available
your IP address, operating system and browser type, for system administration
or for our own commercial purposes. This is statistical data about our users’
browsing actions and patterns.
How long we’ll
keep your information
We keep
information in line with our data retention policy. We’ll normally keep information
relating to your request for three years. We retain this information to comply
with legal or regulatory requirements or for our legitimate purposes, such as
responding to enquiries.
We may need to
retain your information for a longer period where we need the information to
comply with regulatory or legal requirements or where we may need it for our
legitimate purposes, e.g. to help us respond to queries or complaints, fighting
fraud and financial crime, responding to requests from regulators, etc. If we
don’t need to retain information for this period of time, we may destroy,
delete or anonymise it more promptly.
Transferring
your information overseas
Your information
may be transferred to and stored in locations outside the European Economic
Area (EEA), including countries that may not have the same level of protection
for personal information. When we do this, we’ll ensure it has an appropriate
level of protection and that the transfer is lawful.
You can obtain
more details of the protection given to your information when it’s transferred
outside the EEA by contacting us using the details in the ‘More details about
your information’ section below.
Your rights
You have a number
of rights in relation to the information that we hold about you. These rights
include:
You can exercise
your rights by contacting us using the details set out in the ‘More details
about your information’ section below. You also have a right to complain to the
UK Information Commissioner’s Office by visiting www.ico.org.uk, or to
the data protection regulator in the country where you live or work.
How we keep
your information secure
We use a range of
measures to keep your information safe and secure which may include encryption
and other forms of security. We require our staff and any third parties who
carry out any work on our behalf to comply with appropriate compliance
standards including obligations to protect any information and applying
appropriate measures for the use and transfer of information.
More details
about your information
If you’d like
further information on anything we’ve said in this privacy notice, or to
contact our Data Protection Officer, contact us at P.O. Box 6201, Coventry CV3
9HW, UK addressed ‘for the attention of the DPO’.
This privacy
notice may be updated from time to time, and you’ll always be able to find the
most recent version on this site.